FAQs

What payment methods do you accept?
You can pay by Paypal, or by credit or debit card.

How long will delivery take?
Please click here to view our delivery times.

Can I change my delivery address after I have ordered?
Of course! Just contact us and we’ll update your details. Please try to do so as soon as possible, as if your items have already been dispatched then changing your delivery address isn’t usually possible.

Do you deliver outside the UK?
Yes, we ship worldwide! Please allow an extra 1-2 weeks for international shipping. If you cannot find a shipping option for your country please contact us and we will work to resolve this for you as soon as possible.

Can I personalise my glass?
Yes, you can personalise your glass with a name or short message at no extra cost. Please state your personalisation in the Order Notes box when you checkout. If you forget to do this, please send the information via the contact form.

How do I take care of my glasses?
To ensure your glasses have a long and happy life, gentle hand washing is recommended. Do not soak, and please do not put your glass in the dishwasher! The washing instructions will be on the base of your glass.

Do you do glasses for the bridesmaids and maid of honour?
Yes, we LOVE to make bridesmaids and maid of honour glasses, please take a look at our Gallery for examples of our past work and visit the Bridesmaids page for further information. We can also paint glasses for anyone else in the bridal party, including parents of the bride and groom, best man and ushers!

Do you offer a discount for ordering multiple glasses?
Yes, we offer a discount of 10% for 2 or more glasses of the same design and colour (for example bridesmaids and usher glasses).

Can you do bespoke glasses?
Unfortunately we are not currently able to take on any bespoke orders.

Do you do beer glasses?
Yes, we are also able to paint the dress and suit designs on beer glasses. Please just contact us to discuss your requirements.

Can I drink from my glass?
Yes, all our glasses are waterproof and can be used to drink from, as well as making great decorative items to have on display! We paint on the outside of the glass only, and always leave sufficient space around the rim of the glass to drink from.

Please note: All of our products are made from glass and some are decorated with small pieces. They are therefore not suitable for small children.